Terms and Conditions

TERMS AND CONDITIONS OF TRADE OF DOVER DIGITAL D.O.O.AND USE OF WEBSITE WWW.DOVER-DIGITAL.COM

Last updated: October 2026 This website www.dover-digital.com (“the Site”) is owned and operated by Dover Digital d.o.o., registered in the Republic of Slovenia (“we”, “us”, “our”). By accessing this site you agree to the Terms and Conditions under which you may use this site and enter into transactions with us (“the Terms”). Your access is subject to acceptance of and compliance with the Terms. If you do not agree with the Terms, do not use this Site and/or services. We accept no responsibility for the information supplied to us by third parties and we suggest that you confirm all information contained or linked from the site with the relevant third-party provider.

1. Privacy Policy

1.1. Your personal information will be handled in accordance with our Privacy Policy (“our Policy”) and in compliance with the General Data Protection Regulation (GDPR) and applicable Slovenian data protection laws. 1.2. We reserve our right to amend our Policy at any time. 1.3. Our Policy is not intended to, nor does it create any contractual or other legal right or obligation in or at any party. 1.4. We shall not be responsible for the privacy practices of third parties with links to this Site.

2. Security

We use a secure server however Dover Digital d.o.o. makes no warranty with respect to the strength or effectiveness of the encryption of information you send through this Site and is not responsible for events arising from unauthorised access to the information you provide.

3. Intellectual Property

3.1. No trademark or logo on this Site, including the Dover Digital logo (whether registered or unregistered) may be used without our prior written permission and that of the relevant owner of the trademark(s). 3.2. The material contained on this Site including (but not limited to) the software, design, text and graphics, advertisements (“material”) are owned and licensed by us and are protected by international laws, and all rights are reserved thereunder. 3.3. You may only use this Site for your personal and non-commercial purposes. All material is provided for your use and assistance and you are not permitted to download any material except when reasonably necessary to access the Site or a product which you purchase from us. 3.4. You must not use, copy, modify, transmit, store, publish or distribute any material on this Site or create any material on this Site without obtaining prior written permission from us or face possible legal action. 3.5. The Site may be subject to other intellectual property rights owned by us or by a third party. No license is granted in relation to these rights and your use of this Site must not violate these rights.

4. Website Use

4.1. You must only use this Site for lawful purposes and in a cooperative and responsible manner. 4.2. Any breach of these Terms by you may result in legal action against you. 4.3. You must not: a. Use another person’s information without consent. b. Make any fraudulent, speculative or false inquiries or requests using this Site. c. Tamper with or make unauthorised modifications to this Site. d. Post or transmit to or via the Site any unlawful, threatening, defamatory, libelous, indecent or any other material which could give rise to civil or criminal proceedings. e. Delete data without consent. f. Knowingly transmit any virus or other disabling feature via this Site. g. Infringe any laws in any jurisdiction in using this Site. h. Attempt to do any of the above acts.

5. Disclaimer

5.1. To the extent allowed by law, this Site is provided by us on an “as is” basis and we do not make any warranties or representations about the content and suitability of the information contained on this site for any purpose or the accuracy of the information or contents or any services supplied through this Site. 5.2. You use this Site and all material obtained from it at your own risk. 5.3. To the extent allowed by law, we disclaim all warranties and representations with regard to any information on this Site including any implied warranties and implied representations including but without limitation, implied warranties that the products and services offered and supplied through this Site will be of merchantable quality, fit for use or will comply with descriptions or samples on this Site. 5.4. To the extent allowed by law, we shall not be liable for any damages whatsoever (including negligence) which may be directly or indirectly suffered in connection with your use or your inability to access this Site or the purchase and use of any products or services supplied by this Site. This liability applies to all damages including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, personal injury and claims of third parties whether arising under contract, tort or statute. 5.5. We do not warrant that access to this Site shall be free of errors, uninterrupted, timely or free of viruses and defects.

6. Results & Performance Disclaimer

6.1. We cannot and do not make any guarantees about your ability to achieve specific results with our system, tools, strategies, or services. All products and services offered by Dover Digital d.o.o. are provided as automated outreach and marketing solutions. 6.2. Nothing on this Site, any of our websites, or within any of our content is a promise or guarantee of specific outcomes, sales, meetings, or earnings. 6.3. Any examples or references to results (including the €138,000 revenue figure) are illustrative of our own experience only and should not be considered average, typical, or promises for actual or future performance. 6.4. Results depend on numerous factors including but not limited to: your offer quality, target market, industry, sales team capability, market conditions, and third-party platform policies. 6.5. The use of automated systems on third-party platforms is subject to those platforms’ terms of service, which may change at any time. Dover Digital d.o.o. is not responsible for any changes in platform policies, enforcement actions, or account restrictions that may occur as a result of using automated outreach tools. 6.6. You alone are responsible and accountable for your decisions, actions, and results. By engaging with our services, you agree not to attempt to hold Dover Digital d.o.o. liable for your decisions, actions, or results, at any time, under any circumstance.

7. Indemnity

By accessing this Site or using our services, you agree to indemnify Dover Digital d.o.o. against all losses, damages, costs, claims, and expenses which arise from: a. Any act by you which is inconsistent with the Terms; or b. Any claim, suit, action, demand or proceeding by a third party against us which is caused or contributed to (either directly or indirectly) by you.

8. Third-Party Platforms

8.1. This site is not a part of, affiliated with, or endorsed by LinkedIn™, Microsoft Corporation, Meta Platforms Inc. (Facebook™, Instagram™), Google, or any other third-party platform. 8.2. LinkedIn™ is a trademark of Microsoft Corporation. Facebook™ and Instagram™ are trademarks of Meta Platforms, Inc. 8.3. Our services may operate on or interact with third-party platforms. You acknowledge that the use of automated systems on these platforms is subject to those platforms’ terms of service, which may change at any time without notice. 8.4. Dover Digital d.o.o. is not responsible for any platform policy changes, account restrictions, or enforcement actions taken by third-party platforms in connection with the use of our services. 8.5. You are solely responsible for ensuring that your use of our services complies with all applicable platform terms of service.

9. Cookies

Cookies are small pieces of information sent by a web server to store on a browser so it can later be read back from that browser. We use cookies, including third-party cookies, on this website to help operate our site and for analytics and advertising purposes. If you disable the use of cookies on your web browser or remove or reject particular cookies from this Site or linked sites, you may have difficulty in gaining access to all the content and services on this Site. For more on how we use cookies and your cookie choices, please refer to our cookie policy.

10. Linked Sites

10.1. This Site may provide links to third-party websites. We shall not maintain these links nor are we required to maintain or update the links. 10.2. Links from this site to third-party sites shall not be construed as any approval, referral, recommendation or endorsement by Dover Digital d.o.o. of the owners of the third-party sites, or for any information, goods or services referred to or offered on the third-party sites unless expressly indicated on this Site. 10.3. We make no warranties and accept no liability in relation to any information contained on any third-party sites.

11. Payment and Subscription Terms

11.1. Our services are offered on a monthly subscription basis or as a one-time setup fee, as described on the relevant product page. 11.2. Monthly subscriptions are billed on a recurring basis. By subscribing, you authorize Dover Digital d.o.o. to charge your designated payment method for the applicable monthly fee. 11.3. Monthly subscriptions have no minimum commitment period and may be cancelled at any time. Cancellation takes effect at the end of the current billing period. No partial refunds will be issued for the remaining days of a billing period. 11.4. One-time setup fees are non-refundable once work has commenced on the system build. 11.5. Prices are subject to change. Any price changes will be communicated in advance and will apply from the next billing cycle. 11.6. All prices listed on the Site are exclusive of VAT (DDV) unless otherwise stated. Applicable VAT will be added at checkout.

12. Refund Policy

12.1. Monthly subscription fees are non-refundable for the current billing period. You may cancel your subscription at any time, and access will continue until the end of the paid period. 12.2. For one-time setup services (Own model), refunds may be requested within 7 days of payment, provided that no substantive work has been commenced. Once system setup work has begun, the fee is non-refundable. 12.3. Refund requests must be submitted in writing to [email protected] and must include your contact details, the service purchased, and the reason for the refund request. 12.4. These refund terms are in addition to and are not intended to modify any obligations which we may have under applicable consumer protection laws in the Republic of Slovenia and the European Union.

13. Service Limitations

13.1. Our automated outreach system operates within the technical limitations of third-party platforms. Daily message volumes, connection limits, and other operational parameters are subject to platform restrictions that may change without notice. 13.2. We do not guarantee specific delivery rates, response rates, open rates, or conversion rates. All performance metrics referenced on our Site or in our marketing materials are estimates based on general experience and are not guarantees of specific results. 13.3. The client is responsible for providing accurate targeting criteria, maintaining an active Sales Navigator subscription (where required), and having a team member available to continue sales conversations initiated by the system. 13.4. Dover Digital d.o.o. reserves the right to refuse or discontinue service to any client whose use of the system may pose a risk to our operations, reputation, or other clients.

14. General

14.1. Amendments: We may amend these Terms at any time without notice to you by posting amended Terms on this Site, effective immediately upon posting. 14.2. Our relationship: No agency, partnership, joint venture, employee-employer or franchisor-franchisee relation is intended to be created between you and us by these Terms. 14.3. Governing Law: This agreement between you and Dover Digital d.o.o. is governed by and is to be construed in accordance with the laws of the Republic of Slovenia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Slovenia. 14.4. Termination: We may terminate this agreement or your ability to access this Site and/or any other service provided to you by us and any other agreement between us, immediately, if you breach any of these Terms. 14.5. Severance: If any provision in this agreement is found to be void, unenforceable or illegal, the provision is to be severed from this agreement without affecting the validity, legality or enforceability of the remaining provisions which will continue in full force and effect. 14.6. Non-waiver: If we do not act in relation to a breach by you of these Terms, this does not waive our right to act with respect to subsequent or similar breaches. 14.7. Limitation of Liability: In the event of any breach of the Terms by Dover Digital d.o.o., your remedies shall be limited to damages which under no circumstances shall exceed the total amount paid by you to Dover Digital d.o.o. in the twelve (12) months preceding the event giving rise to the claim. 14.8. Force Majeure: Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lockout, industrial action, fire, flood, drought, storm, pandemic, platform policy changes, or other events beyond the reasonable control of either party. 14.9. Suspension of Services: Without prejudice to any other remedies that Dover Digital d.o.o. may have, if at any time you are in breach of any obligation hereunder (including those relating to payment), Dover Digital d.o.o. may suspend or terminate the supply of services to you. Dover Digital d.o.o. shall not be liable to you for any loss or damage you suffer because Dover Digital d.o.o. has exercised its rights under this clause. 14.10. Acceptance of these Terms and Conditions: You shall be deemed to have accepted these terms and conditions if you access and use the Site, and/or you purchase any of our products or services.